Support
How can we help?
For help with Bible Gains, email us from the address associated with your account when possible.
Tell us what happened
Include whether you are using the website or iPhone test app, your app version if available, the step you were trying to complete and the message you saw. A screenshot can help, but remove private account details and other readers’ information first.
Keep your sign-in private
Do not send passwords, verification codes, one-time sign-in links, payment-card details or children’s information. We do not need your sign-in link to investigate a problem.
Trouble signing in?
Use the newest email on the device where you requested it. Open the link only when you are ready to continue. Check your connection and spam folder. In the iPhone test app, clear an expired sign-in before requesting a new link. Requesting repeated links can make it harder to identify the newest one.
Readings and progress
The iPhone test app keeps NIV readings and submissions locked while permission is pending. The sample reading is separate from your account and does not award saved points. Private progress is hidden offline and reloads after your connection and sign-in can be verified.
Account deletion
Use Account deletion to see what removal involves and which options are currently available. If you cannot access your account or the in-app option is unavailable, email us with the subject “Bible Gains account deletion.” We will verify ownership and explain the next steps. Support contact is available now; it is not a claim that automatic deletion has been enabled.